At Delaire, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or purchasing our products.
1. Information We Collect
When you interact with Delaire, we may collect the following information:
- Full Name
- Phone Number
- Email Address
- Delivery Address
- Order details and purchase history
- Communication messages with our support team
- Website usage data such as IP address, browser type, and device information
This information is collected when you place an order, contact us, or use our website.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Processing and delivering your orders
- Providing customer support
- Communicating order updates or delivery status
- Improving our products and services
- Preventing fraud or misuse of our services
- Sending promotional offers or updates (if applicable)
Delaire only uses customer information for legitimate business purposes related to our services.
3. Sharing of Information
Delaire does not sell, rent, or trade customer personal information to third parties.
However, limited information may be shared with trusted partners when necessary, including:
- Courier and delivery partners for order delivery
- Payment service providers for payment processing
- Technical service providers who help operate our website
These partners are required to use the information only for the services they provide to Delaire.
4. Data Security
We take reasonable technical and administrative measures to protect customer information from unauthorized access, misuse, or disclosure.
While we strive to protect your data, no online system can guarantee complete security. By using our website, you acknowledge that data transmission over the internet carries inherent risks.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
- Cookies help remember user preferences
- They assist in website performance monitoring
- They help improve the overall shopping experience
Users may disable cookies in their browser settings, although some website features may not function properly.
6. Customer Responsibility
Customers are responsible for providing accurate information when placing orders. Delaire is not responsible for issues caused by incorrect delivery information provided by the customer.
7. Third-Party Links
Our website or social media pages may contain links to third-party websites. Delaire is not responsible for the privacy practices or content of external websites.
8. Updates to This Privacy Policy
Delaire may update or modify this Privacy Policy at any time to reflect changes in our services or legal requirements. The updated version will be posted on this page with the latest revision date.
9. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Delaire through our official website or customer support channels.
